Lenz Heat Pack (USB) 1320 Lithium-Akku Battery pack

Add some general information about your delivery and shipping policies.

We reserve the right to make corrections to the text and prices on the online store.

Ordering and payment

Prices

All prices are stated in Danish kroner (DKK) and are inclusive of VAT and taxes. We reserve the right to change prices from day to day without prior consent.

We reserve the right to make corrections to pricing and out-of-stock items. If a price is clearly incorrect and you should have reasonably discovered this, we are not obligated to deliver the product in question at the incorrect price.

All prices in our store are stated in DKK (Danish Kroner) including VAT, unless otherwise clearly stated. All orders are placed in Danish.

The total price of your order will be displayed and will be the amount debited from your Dankort or VISA/Dankort. Credit card payment is made via a secure server. You will always be informed of the shipping cost before you complete your purchase.

Here in the store you can pay with Dankort & VISA-Dankort and MobilePay. Business customers and customers from abroad can also pay by bank transfer. Please contact us for account information and SWIFT & IBAN at: info@lemvigindkob.dk

Note:
The stated shipping price only applies to shipping within Denmark. We are of course happy to ship goods abroad, please contact us for further details.

Order confirmation:
You will always receive a copy of your order confirmation, automatically after each order. This will be sent to your email. Should you later wish to receive a new copy, you can always contact us.

Shipping and delivery

All shipments are packaged securely and sent with GLS, unless otherwise agreed.

We naturally strive to pack and ship all shipments the same day or the next day, so that you receive the package no later than 3 business days after purchase.

However, longer delivery times may occur on orders where the item is not in stock. However, you can always expect an email from us, which will inform you of a more accurate delivery date. (If the promised delivery time is not met).

Shipping Abroad
We can ship to most EU countries. The goods are shipped as cheaply as possible with GLS.

Shipping abroad is according to the rates of GLS - A separate email will be sent with the total amount. - It is reserved that customs and other taxes must be paid in the recipient country.

Right of withdrawal

As a customer, you always have a full right of withdrawal on goods purchased from us. The right of withdrawal runs from the time you receive your goods. The purchase can be cancelled by sending the goods back to us, or by refusing to accept the goods upon receipt.

If you regret your purchase, you can cancel the purchase within 30 days. You can therefore return the item to us at your own expense to our address (see below). The item must be in its original packaging, unused, undamaged and saleable again. Before you return the item, we would like to ask you to inform us of this, and we would of course also like to know why you have regretted the purchase. When we have received the item from us, we will refund you the price of the item (excl. shipping/freight). We will therefore ask you to provide your account number.

Since the original packaging in some cases constitutes a significant part of the value of the item, it may mean that the item cannot be considered returned in substantially the same condition and quantity if the packaging is not included. Therefore, always remember to save the packaging until you are sure that you want to keep the item. (This means tags, hangers, plastic bags and possibly buttons, etc.)

The packaging must therefore always be returned in order for the conditions for exercising the right of withdrawal to be met.

Return portal
Use our return portal for easy, label-free returns - you don't need a printer: https://return.shipmondo.com/lemvigindkob

Right of complaint

As a consumer, you have a 2-year right of complaint, which means that you can either have the product repaired, exchanged, your money back or a discount on the price, depending on the specific situation. This of course requires that the complaint is justified.

If the product is defective, you are welcome to complain both in writing and verbally to our address (see below). You must complain within a reasonable time after you have discovered the defect. Complaints regarding incorrect washing and wear will be rejected immediately.

Registration of information and personal data:

We register your purchases in our closed financial system for use in our own accounting and logistics.

This information is not passed on to 3rd parties, but we store the information for at least 5 years. We only store your name and address. Personal information is stored in a closed system.

As a registered person, you always have the opportunity to gain insight and you can object to a registration in accordance with the rules of the Personal Data Act.

Cookies are used on the website to remember and store user data.

Company information

Lemvig Purchasing Association FMBA
The harbor 44A
7620 Lemvig

Telephone: +45 97 82 39 00
Email: info@lemvigindkob.dk
CVR No. 25616618